About Us
MTD Services, Inc., located in White Marsh, MD, serves the greater Baltimore-Washington area. Our Service Division is dedicated to repairing and maintaining equipment at automotive repair facilities, dealerships, service stations, and various commercial properties.

Job Title: Service Technician

Job Summary
As a Service Technician, you will maintain, inspect, troubleshoot, and repair a diverse range of automotive shop equipment, including automotive lifts, air compressors, exhaust removal systems, air piping, wheel service equipment, lubrication systems, and more.

Knowledge & Training
Candidates should have prior experience relevant to the job summary. You will gain specialized knowledge of MTD-serviced equipment through hands-on, on-the-job training. A strong mechanical aptitude and the general skills listed below are required.

Tasks, Duties, and Responsibilities

• Perform scheduled repairs and maintenance on customer-owned equipment.

• Complete assigned daily tasks efficiently.

• Keep the shop service area clean and organized.

• Ensure customer worksites are left neat and professional.

• Use provided tools and equipment responsibly.

• Supply your own basic mechanic tools.

• Submit written parts requests to the appropriate department.

• Accurately document hours worked per work order.

• Log hours using a company-provided cell phone and mandatory GPS-enabled time-tracking app.

• Greet customers cheerfully in person and over the phone.

• Address customer inquiries about equipment and repairs.

• Report potential customer issues or complaints to managers promptly.

• Provide customers with guidance on equipment operation and maintenance.

• Share technical expertise with coworkers as needed.

• Complete all paperwork legibly, thoroughly, and on time.

• Maintain positive relationships with coworkers and management.

• Plan efficient travel routes and navigate independently or with a team to job sites.

Qualifications

• High School Diploma, G.E.D., or equivalent.

• 2–4 years of related experience and/or training.

• Valid driver’s license in good standing.

• Ability to obtain a DOT medical card.

• Must pass a drug screen.

General Skills
Proficiency in the safe and skilled use of:

• Hand tools (e.g., mechanic, carpentry, painting tools).

• Power tools (e.g., battery-operated, electric, pneumatic).

• Measuring and testing instruments (e.g., tape measure, level, multi-meter).

• Ladders and scaffolding (e.g., step, extension, rolling).

• Small engine equipment (e.g., concrete saw, air compressor).

Operational Skills (Desired)
Experience with:

• Forklift.

• Scissor lift.

Language Skills

• Read and interpret safety rules, operating manuals, and procedure documents.

• Write routine reports and correspondence clearly and legibly.

• Communicate effectively with customers, coworkers, and associates.

Mathematical Skills

• Apply basic algebra and geometry concepts.

• Take and record precise measurements accurately.

• Calculate percentages, area, circumference, and volume correctly.

Reasoning Skills

• Solve practical problems with limited standardization.

• Interpret instructions in written, oral, diagram, or schedule form.

• Use a company-provided smartphone effectively for time tracking and email.

On-the-Job Learning & Transportation

• During Training: Provide your own transportation to our shop; we supply transportation to and from job sites.

• Post-Training: Qualified technicians receive a take-home company vehicle for business use only. You may be required to respond to emergency service calls after hours, on weekends, or holidays.

What We Offer
MTD Services, Inc. provides our employees with:

• Competitive salary based on experience.

• Ample opportunities for overtime.

• Paid vacation and holidays.

• 401(k) with company match.

• Company-provided cell phone.

• Medical, dental, and accident insurance options.

Join Our Team
We’re seeking talented individuals with the skills and drive to fuel our continued growth and success. If you’re ready to excel as a Service Technician, apply today!