Name *

Name of person completing this agreement and requesting service.

First Name

Last Name

Phone *

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RATES and POLICIES *

LABOR RATES Portions of hours will be charged in 1/4-hour (15 minute) increments. Labor charges will apply regardless if the job is completed on that visit (i.e.: diagnostic time) or if further repairs are needed. Labor charges will also apply to jobs during which a temporary repair has been made. Payment will be due daily for all charges. • Technician: $115.00 per hour • Technician Helper: $60.00 per hour TRAVEL TIME Labor charges will apply to travel time. Travel time will be defined as follows: • Time it takes to travel to your location from our last location or from our shop • Time necessary to pick up supplies or load materials/equipment for the job at our shop • Time (actual or estimated) to return to our shop if the job is the last of the day or an emergency call • Travel time will apply if we need to leave, pick up supplies/materials/equipment, and return to your location • Additionally, a 10% surcharge will be added to *travel time only* on all service and installation tickets OVERTIME LABOR RATES Normal business hours are Monday through Friday, 7:30 am to 4:00 pm. The overtime labor rate is charged at one and a half (1.5) times the above appropriate labor rates. Overtime labor charges apply to any time charged other than normal business hours, excluding holidays. EMERGENCY LABOR RATES Emergency call outs will be charged at one and a half (1.5) times the above appropriate labor rates and will include Saturday & Sunday call outs. Minimum labor charges will be three (3) hours. If the customer requests an emergency call out during normal business hours and a technician must be rerouted or pulled off a scheduled job, the labor charges will be three (3) hours minimum at one and a half (1.5) times the above appropriate labor rates. Holiday labor rates will be two (2) times the above appropriate labor rates. Minimum holiday labor charges will be three (3) hours. MATERIALS & EQUIPMENT All materials and equipment used for your job will be charged accordingly. Miscellaneous supplies, environmental fees, and applicable tolls will also be charged accordingly. A fuel surcharge may apply. CREDIT CARD AUTHORIZATION All new customers are now required to provide credit card information before service will be scheduled. This must be completed even if you plan to pay with company check or cash at the time of service. If you opt to pay by credit card, there will be an additional 3% fee. I acknowledge and certify that I am the business owner or am legally and duly authorized to enter into this agreement on behalf of the business named above.

I acknowledge, accept, and agree to the above rates and policies

Work site/location address *

Please provide the site/location name and address where the service is required.

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Phone number for contact person at site/location *

Please provide the phone number of the contact person where the service is required

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Billing / accounts payable address *

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Checkbox *

I understand I will be required to provide my credit card information before service will be scheduled. A secure link will be sent by email.